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Caring Connections for Families

Empowering Singaporean households with reliable, compassionate domestic helpers. We simplify the hiring process through expert guidance and personalized matching.

Our Expertise

New Hire
Transfer Helper
Permit Renewal

Access our curated selection of high-quality migrant domestic workers from approved regional sources.

We facilitate smooth transfers for helpers already in Singapore, ensuring legal compliance and trust.

Timely and accurate processing of work permit renewals to avoid administrative lapses and fines.

Insurance Renewal
Refund Support
Admin Handling

Comprehensive insurance solutions covering medical expenses and security bonds as required by MOM.

Transparent guidance on helper replacements and refund policies to safeguard your interests.

Comprehensive documentation handling for embassy, MOM, and all administrative requirements.

UNCOMPROMISING TRUST & CARE

With a perfect 5.0 Google rating, South West Employment Agency stands as a beacon of reliability in Singapore's domestic staffing landscape. We prioritize the harmony of your household through meticulous screening and a heritage of excellence in placement.

Top Rated Agency in Singapore

Voices of Trust

“EXCEPTIONAL SERVICE AND GENUINE CARE. THEY FOUND US THE PERFECT MATCH FOR OUR HOUSEHOLD WITHIN DAYS.”

The Chua Family, Bukit Timah

“TRANSPARENT PRICING AND HASSLE-FREE DOCUMENTATION. THE MOST RELIABLE AGENCY WE HAVE WORKED WITH.”

Mr. and Mrs. Raj, Orchard Road

“THEIR INTEGRITY AND ATTENTION TO DETAIL ARE REMARKABLE. TRULY A GOLD STANDARD IN SINGAPORE.”

Emily Low, Residential Client

Common Questions

Find answers to common questions about hiring, renewing, and supporting domestic workers in Singapore.

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How do I start the hiring process?

The process begins with a consultation where we assess your family's needs. We then shortlist suitable biodata, facilitate interviews, and handle all Ministry of Manpower (MOM) documentation upon your selection.

What is the difference between a New Hire and a Transfer?

A New Hire is a domestic worker coming from overseas, while a Transfer Worker is currently in Singapore and moving from one employer to another. Transfers typically involve a faster deployment time as they are already in the country.

Can you help with Work Permit and Insurance renewals?

Absolutely. We provide comprehensive administrative support for work permit renewals, medical check-ups, and mandatory insurance coverage to ensure your employment remains fully compliant with MOM regulations.

What are the agency fee structures?

We believe in transparent pricing. Our standard fee ranges are competitive, though final costs can vary based on specific case requirements such as country of origin, experience, and documentation complexity. Contact us for a detailed breakdown.

The Hiring Journey

01

Expert Consultation

We begin with a personalized session to understand your household dynamics and specific helper requirements.

02

Biodata Selection

Our team filters through profiles to present the most suitable candidates matching your criteria and expectations.

03

Interviews & Matching

Focused interviews are coordinated to ensure personality and skills align perfectly with your family's specific needs.

04

Work Permit Filing

Comprehensive management of Ministry of Manpower (MOM) documentation, insurance, and medical clearances.

05

Permit Approval

We navigate the regulatory landscape to secure work permits swiftly, keeping you informed at every milestone of the process.

06

Helper Arrival

Support through the final transfer or arrival process, ensuring a harmonious start for your household staff integration.

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